Refund and Return Policy
Effective Date: February 02, 2026
At Boyle UK Clothing LTD, customer satisfaction is important to us. We aim to provide high-quality menswear and a reliable shopping experience. If you are not completely satisfied with your purchase, please review our Refund and Return Policy below.
By placing an order through our website, you agree to the terms outlined in this policy.
1. Return Eligibility
We accept returns for eligible items within 30 days of the delivery date.
To qualify for a return, products must:
- Be unused and in original condition
- Include original tags and packaging
- Not show signs of wear, damage, or alteration
- Be accompanied by proof of purchase
Items that do not meet these requirements may not qualify for a refund or exchange.
2. Non-Returnable Items
The following items may not be eligible for return:
- Worn or used clothing
- Washed or altered items
- Final sale or clearance products
- Gift cards
- Personalized or custom-made items
We reserve the right to refuse returns that do not comply with our policy.
3. Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.
When contacting us, please include:
- Your order number
- A description of the issue
- Clear photos of the item and packaging
We will review the issue and work toward an appropriate resolution, which may include a replacement, refund, or store credit.
4. Return Process
To initiate a return, please contact our customer support team before sending any items back.
Please provide:
- Full name
- Order number
- Reason for return
Once approved, we will provide return instructions.
Unauthorized returns may not be accepted.
5. Refunds
After receiving and inspecting your returned item, we will notify you regarding the approval status of your refund.
If approved:
- Refunds will be issued to the original payment method
- Processing times may vary depending on your payment provider
- Original shipping costs are generally non-refundable unless the issue was caused by us
Please allow several business days for refunds to appear in your account.
6. Exchanges
We may offer exchanges for eligible items depending on product availability.
Exchanges are generally available for:
- Incorrect items received
- Defective products
- Size-related issues when applicable
7. Return Shipping
Customers may be responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect item.
We recommend using a trackable shipping service, as Boyle UK Clothing LTD is not responsible for lost or delayed return shipments.
8. Order Cancellations
Orders may only be canceled before they are processed or shipped.
Once an order has entered fulfillment or shipment, cancellation requests may no longer be possible.
9. Contact Information
If you have questions regarding returns, refunds, or exchanges, please contact us:
Boyle UK Clothing LTD
Company Number: 16917137
20 Wenlock Road, London, England, N1 7GU
Email: info@boyleukclothing.store
Phone: +44 7966698759